Refund Policy

At FreshersPoint, we strive to ensure your satisfaction with our online tests and concept notes. We offer a transparent and customer-centric refund policy. Here are the details:

1. 100% Refund:
- If you are not satisfied with your purchase, you can request a refund.
- To be eligible for a refund, the request must be initiated within 2 days from the date of purchase.

2. Refund Process:
- To initiate a refund, please contact our customer support team [support@fresherspoint.in]within the specified time frame.
- Provide the necessary details, including your purchase information and reason for the refund request.
- Our team will review your request and respond accordingly.

3. Refund Eligibility:
- Refunds are only applicable if the request is made within 2 days of purchase.
- Refunds are not available for purchases made after the specified time frame.
- To be eligible for a refund, you must not have accessed or downloaded the complete online test or concept notes.

4. Refund Processing:
- Once your refund request is approved, we will process the refund within a reasonable timeframe.
- The refund will be processed using the original payment method used during the purchase.

Please note that while we strive to provide a seamless experience, certain situations may arise that are beyond our control. In such cases, our refund policy ensures that you have the opportunity to request a refund within the specified time frame.

For any questions or assistance regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your satisfaction with our services.